Privacy Policy

Last Updated: September 7, 2025

At Jeren store, your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you access our website and related services (collectively referred to as the “Services”).

By using Jeren store, you agree to the practices outlined in this policy.

🔍 Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, shipping and billing address, phone number

  • Payment Information: Payment method details, billing data, and transaction records

  • Account Information: Username, password, preferences, and saved items

  • Order Activity: Products viewed, added to cart, purchased, returned, or exchanged

  • Device Information: IP address, browser type, device identifiers, and usage data

  • Communications: Customer support interactions, inquiries, and feedback

🛠 How We Collect Information

Your information may be collected in the following ways:

  • Directly: When you create an account, place an order, or contact us

  • Automatically: Through cookies, analytics tools, and similar tracking technologies

  • From Third Parties: Including payment processors, shipping partners, and marketing platforms

🎯 How We Use Your Information

We use your data to:

  • Process and fulfill orders securely and efficiently

  • Provide customer support and order-related updates

  • Personalize your shopping experience and product recommendations

  • Send promotional messages and updates (optional and adjustable at any time)

  • Detect, prevent, and address fraud or misuse

  • Meet legal and regulatory obligations

🤝 Sharing Your Information

Your information is shared only with trusted partners essential to our operations, such as:

  • Payment processors for secure transactions

  • Shipping providers to deliver your orders

  • Marketing partners for promotions and advertising

  • Government authorities when legally required

We do not sell, rent, or trade your personal information.

🍪 Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Save your preferences

  • Enable core website functionality

  • Analyze site traffic and improve performance

👉 You may manage or disable cookies through your browser settings at any time.

🚫 Children’s Privacy

Jeren store does not knowingly collect personal information from individuals under the age of 16.
If such data is identified, it will be removed promptly.

🔐 Data Security

We protect your information using industry-standard security measures, including:

  • SSL encryption

  • Secure servers

  • Restricted access controls and firewalls

⚠️ While we take strong precautions, no system is completely secure.
Please protect your account credentials and use strong passwords.

🧾 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Object to certain types of data processing

  • Request a copy of your stored personal data